Tiffany Smith is an industrious and methodical professional with over five years’ experience in operations management. Prior to being selected as a National Urban Fellow, Tiffany served as the Operations Manager at AboutWeb, LLC, a leading provider of information technology and support solutions. She was responsible for leading and managing the day-to-day administrative functions, specifically human resources, payroll, property management, corporate events, and charity work.  She developed and implemented the Inaugural Rich Internet Application Conference (RIACON). This conference has subsequently become an annual corporate wide event with participants throughout the United States.

Previously, Tiffany served as an IT Specialist Trainee for the United States Department of Commerce International Trade Administration. She contributed to the implementation of XP software installations to domestic and international customers ensuring their service and the process was exceptional and efficient.  Tiffany also served as a court aide at the Fulton County Juvenile Court in Atlanta, Georgia. In this role she focused primarily on truancy cases, and worked with parole officers to outline and mediate a plausible solution. 

As a steadfast and committed leader in the community she served as a mentor for the Higher Achievement Program, a community based program in Washington, DC, which focuses on developing academic skills, behaviors, and attitudes in academically motivated and underserved middle school children.  Additionally she is a member in the Alpha Kappa Alpha Sorority, Inc. where she served as the chapter Co-Captain for the Educational Advancement Foundation, a foundation that promotes lifelong learning through scholarship and grants.

Tiffany graduated from Hampton University with a Bachelor’s in Business Management. While her experiences and exposures have been diverse and wide-ranging, Tiffany immersed herself into the National Urban Fellows program where she gained additional knowledge and further development to become impactful leader in her community. Tiffany was placed at Houston Health & Human Services where she worked on initiatives such as the Affordable Care Act and My Brother’s Keeper that have a direct impact on the community.